At Courtesy Ford, our customer service philosophy is in our name: courtesy. Our staff is determined to answer your questions and help you make the best decisions in the car-buying process. Plus, we care about making the entire process as welcoming and comfortable as possible, whether this is your first car or your fifth.

Our team includes friendly sales associates, trained service technicians, parts specialists, and a helpful finance department. When we say we care about making the process of purchasing, financing, and servicing your Ford as painless as possible, we mean it. One of our sales representatives, Jose Jimenez, is even fluent in Spanish and happy to accommodate Spanish-speaking guests by relaying information to the service and finance teams.

We welcome our customers from all walks of life and backgrounds. No matter who you are, when you walk through those front doors, we at Courtesy Ford want you to feel at home. We'll walk you through every step of the process so you can make the right decision for you.

For your convenience, you can contact us by phone or by email too, and we will respond to any concerns you have right away.

 


Click on one of the people below to find out more information.

Management

Dale Hicks
Dealer Principal / Owner

Born & raised in Villa Park, IL, Dale's hobbies include fitness & travel, and his favorite sports team is the Dallas Cowboys. GO BOYS!

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Kim Klang

Office Manager

Born in Hillsboro, WI & raised in Richland Center, WI, Kimberly's hobbies include spending time with family, reading, & cooking. Her favorite sports team is the Green Bay Packers.

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Amanda Ringold

Business Manager

Amanda grew up in an Air Force family so she moved around a bit but has called Sauk Prairie home for 20 years. Her hobbies include reading, being the loudest fan at her son & daughter's sporting events and kickboxing. Amanda's favorite sports teams are the Green Bay Packers and Sauk Prairie Eagles.

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Bryce Mazzara

Sales Manager

Born & raised in Verona, WI, Bryce's hobby is fishing and his favorite sports team is the Green Bay Packers.

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Kimberly Castleman
Sales Manager

Kimberly was born and raised in Waunakee, WI. Her hobbies include camping and golf. Her favorite sports team is the Forward Madison Flamingos Soccer Team!

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Adam Morgan
Internet Manager

Adam was born and raised in Madison, WI. His hobbies include camping and traveling with his kids. His favorite sports team is the Green Bay Packers!

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Gary Crawford
Service Manager

Gary was born and raised in Elgin IL.  He enjoys boating, spending time with his family, and watching his grandchildren play hockey.  He favorite sports team is the Wisconsin Badgers!

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Nick Sailing
Parts Manager

Nick was born and raised in Lone Rock, WI. His hobbies include activities with his kids, bowling and riding his motorcycle. His favorite sports team is the Flint Tropics.

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Sales

Jose Jimenez
Sales Representative

Jose was born and raised in Milwaukee, WI. His hobbies include weight lifting and enjoys spending quality time with his family. His favorite sport to watch is boxing and his favorite boxer is Canelo Alvarez. 

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Carol Monson
Sales Representative

Carol was born in Wauwatosa WI and grew up in Maple Bluff WI.  She enjoys cooking and spending time with family and loves Ford Trucks.  Her favorite sports team is the Green Bay Packers! 

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Justin Schaetzka
Sales Representative

Justin was born in Portage WI and grew up in Adams Friendship WI.  He enjoys playing basketball, managing music, and getting tattoos.  His favorite sports team in the Milwaukee Bucks!

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Shayne Berry
Sales Representative

Shayne was born in Jacksonville, IL.  He enjoys health fitness, hiking, and cars.  His favorite sports team in the Denver Broncos.

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Service

Kat Gradel
Service Dispatcher

Kat was born and raised in Madison, WI. Her hobbies include reading, writing and spending her spare time outside on the farm or camping at different state parks. Her favorite sports team is the Green Bay Packers and the Milwaukee Bucks.

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Debra Biechler
Service Advisor

Deb was born and raised in Dubuque IA.  She enjoys breeding red Labrador's and watching her grandkids play hockey. Her favorite sports team is the  New York Rangers! 

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Mike Pyfferoen
Senior Master Mechanic

Mike was born and raised in Cazenovia, WI. His hobbies include off roading and spending quality time with his family. His favorite sports team is the Green Bay Packers.

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Pablo Alcauter
Mechanic

Pablo was born in Mexico and was raised in Chicago IL.  He enjoys fishing and target practicing.  His favorite sports team is the Chicago Bears! 

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Dustin Schmudlach
Mechanic

Dustin was born in Madison WI and grew up in Poynette WI.  He enjoys hunting, fishing, and riding his motorcycle.  His favorite sports team is the Green Bay Packers!

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Pablo Alcauter Jr
Mechanic

Pablo Jr was born in Chicago IL and was raised in Sauk City WI.  He enjoys weightlifting, playing video games, and working on cars.  His favorite sports team is the Chicago Bulls! 

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David Winkelman
Mechanic

David was born in New Berlin WI and grew up in Janesville WI.  He enjoys playing guitar, golfing, fishing, and camping.  He loves his home state teams, the Packers, Badgers, and the Bucks! 

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Anthony Orsan
Mechanic

Anthony was born in Lake Forest IL and was raised in Wonder Lake IL.  He enjoys working on cars and volunteering at the Sauk City fire department.  

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Carson Walch
Detail

Carson was born and raised in Sauk City WI.  He enjoys soccer and skiing.  His favorite sports team is Liverpool Soccer. 

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Preston Lins
Detail

Preston was born and raised in Sauk City WI.  He enjoys soccer, dogs, and driving his Jeep.  His favorite sports team is the Green Bay Packers! 

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Alfredo Rivas
Detail

Alfredo was born in Sauk City WI and grew up in Baraboo WI.  He enjoys hiking, snowboarding, soccer, and spending time with his daughter.  His favorite sports team is Barcelona Soccer.

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David Adler
Detail

David was born and raised in Sauk City WI.  He enjoys hunting and going to car shows.  His favorite sports team is the Green Bay Packers! 

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Office

Emily Davenport
Office Assistant

Emily was born in Portage WI and raised in Lake Delton WI.  She enjoys spending time with friends and family and hunting.  Her favorite sports team is the Green Bay Packers! 

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Kyli Donovan
Office Assistant

Kyli was born in Reedsburg WI and raised in Cazenovia WI. She enjoys hunting, fishing, and cooking.  Her favorite sports team is the Green Bay Packers! 

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