At Courtesy Ford, our customer service philosophy is in our name: courtesy. Our staff is determined to answer your questions and help you make the best decisions in the car-buying process. Plus, we care about making the entire process as welcoming and comfortable as possible, whether this is your first car or your fifth.

Our team includes friendly sales associates, trained service technicians, parts specialists, and a helpful finance department. When we say we care about making the process of purchasing, financing, and servicing your Ford as painless as possible, we mean it. One of our sales representatives, Jose Jimenez, is even fluent in Spanish and happy to accommodate Spanish-speaking guests by relaying information to the service and finance teams.

We welcome our customers from all walks of life and backgrounds. No matter who you are, when you walk through those front doors, we at Courtesy Ford want you to feel at home. We'll walk you through every step of the process so you can make the right decision for you.

For your convenience, you can contact us by phone or by email too, and we will respond to any concerns you have right away.

 


Click on one of the people below to find out more information.

Management

Dale Hicks
Dealer Principal / Owner

Born & raised in Villa Park, IL, Dale's hobbies include fitness & travel, and his favorite sports team is the Dallas Cowboys. GO BOYS!

fca83c72f79e4f298d95a451e18922ef
Kimberly Castleman
Sales Manager

Kimberly was born and raised in Waunakee, WI. Her hobbies include camping and golf. Her favorite sports team is the Forward Madison Flamingos Soccer Team!

4eafd4875ae64b59ac7233f75336fbf2
Nick Sailing
Parts Manager

Nick was born and raised in Lone Rock, WI. His hobbies include activities with his kids, bowling and riding his motorcycle. His favorite sports team is the Flint Tropics.

12fbe508b101414b806aebf98cdb28d4
Adam Morgan
Internet Manager

Adam was born and raised in Madison, WI. His hobbies include camping and traveling with his kids. His favorite sports team is the Green Bay Packers!

e99da372a81a4686bdd836ffcd921dcc
Kim Klang

Office Manager

Born in Hillsboro, WI & raised in Richland Center, WI, Kimberly's hobbies include spending time with family, reading, & cooking. Her favorite sports team is the Green Bay Packers.

9d5df0759fee4566a6b48616c78f77c9
Bryce Mazzara

Sales Manager

Born & raised in Verona, WI, Bryce's hobby is fishing and his favorite sports team is the Green Bay Packers.

55402533947a4ebc8b53b9ce2e2da56a
Amanda Ringold

Business Manager

Amanda grew up in an Air Force family so she moved around a bit but has called Sauk Prairie home for 20 years. Her hobbies include reading, being the loudest fan at her son & daughter's sporting events and kickboxing. Amanda's favorite sports teams are the Green Bay Packers and Sauk Prairie Eagles.

d5f05ac222924d9baef6229d63662cbc

Sales

Crystal Tristani
Sales Representative


97c6e2207db24b3db9205c1d12f62d7c
Jose Jimenez
Sales Representative

Jose was born and raised in Milwaukee, WI. His hobbies include weight lifting and enjoys spending quality time with his family. His favorite sport to watch is boxing and his favorite boxer is Canelo Alvarez. 

517de0f2ae63481ab6e6cc7f48db7009
Carol Monson
Sales Representative


e34e2ae0b884439094c689e0e04884d5

Service

Jeff Smith
Service Advisor

Jeff was born and raised in St. Louis, MO. His hobbies include fishing and working on cars. His favorite sports team is the St. Louis Cardinals.

ff179d40d7264294a0c01aa584112529
Debra Biechler
Service Advisor


dad0900b2acb4f7885b90f945e444dc7
Pablo Alcauter
Mechanic


1d26d8a5034a432e8ef34f3cf2fb883c
Josh Hale
Mechanic


9ea5836e925d45188ef3aac8475b11d5
Robert Schrofer
Detailer


7e887c7d96bf4365aeae663e9f885716
Mike Pyfferoen
Senior Master Mechanic

Mike was born and raised in Cazenovia, WI. His hobbies include off roading and spending quality time with his family. His favorite sports team is the Green Bay Packers.

c4069fbb3ccc49fdb6e8d68fa2cf4552
Dustin Schmudlach
Mechanic


e0f82e48c4d74b3196b4f00f23e56ee8
Pablo Alcauter Jr
Mechanic


68b6f1238ad94652848f7c73de9d3f78

Office

Emily Davenport
Office Assistant


37d76e2ef3f743c784d9fc2e494333a0
Kat Gradel
Office Assistant

Kat was born and raised in Madison, WI. Her hobbies include reading, writing and spending her spare time outside on the farm or camping at different state parks. Her favorite sports team is the Green Bay Packers and the Milwaukee Bucks. 

013b5d78ec4d46bc93d065885fd974d0