Meet Our Staff

At Courtesy Ford, our customer service philosophy is in our name: courtesy. Our staff is determined to answer your questions and help you make the best decisions in the car-buying process. Plus, we care about making the entire process as welcoming and comfortable as possible, whether this is your first car or your fifth.

Our team includes friendly sales associates, trained service technicians, parts specialists, and a helpful finance department. When we say we care about making the process of purchasing, financing, and servicing your Ford as painless as possible, we mean it. One of our sales representatives, Jose Jimenez, is even fluent in Spanish and happy to accommodate Spanish-speaking guests by relaying information to the service and finance teams.

We welcome our customers from all walks of life and backgrounds. No matter who you are, when you walk through those front doors, we at Courtesy Ford want you to feel at home. We'll walk you through every step of the process so you can make the right decision for you.

For your convenience, you can contact us by phone or by email too, and we will respond to any concerns you have right away.


Click on one of the people below to find out more information.


Dale Hicks
Dealer Principal / Owner

Born & raised in Villa Park, IL, Dale's hobbies include fitness & travel, and his favorite sports team is the Dallas Cowboys. GO BOYS!

Kim Klang

Office Manager

Born in Hillsboro, WI & raised in Richland Center, WI, Kimberly's hobbies include spending time with family, reading, & cooking. Her favorite sports team is the Green Bay Packers.

Bryce Mazzara

Sales Manager

Born & raised in Verona, WI, Bryce's hobby is fishing and his favorite sports team is the Green Bay Packers.

Amanda Ringold

Assistant Sales Manager

Amanda grew up in an Air Force family so she moved around a bit but has called Sauk Prairie home for 20 years. Her hobbies include reading, being the loudest fan at her son & daughter's sporting events and kickboxing. Amanda's favorite sports teams are the Green Bay Packers and Sauk Prairie Eagles.



Carol Monson
Sales Rep

Evan Yandre



Andrew Bonnett

Finance Manager

Andrew is from Lavalle, WI. He spends most of his free time with his family out on Lake Redstone. When he's not on the lake he likes to ride his motorcycle. His favorite sports teams are the Milwaukee Brewers, the Greenbay Packers, and the Wisconsin badgers!



Mike Pyfferoen

Service Technician

Born in Reedsburg, WI & raised in Cazenovia, WI, Mike enjoys long walks on the beach at sunset, spending time with his son, and working on his dune buggy. His favorite sports team is the Green Bay Packers.

Pablo Alcuter Jr.
Service Technician

Matt Kettner


Born & raised in Baraboo, WI, Matt's hobbies include creating/fixing things and he enjoys hands-on work. He likes watching sports but does not have a favorite team.

Edward Dickinson
Service Technician

Matt Porter
Service Advisor

Mike Pyfferoen

Elizabeth Sutcliffe
Service Advisor

Pascal Verhoef
Oil Change Tech

Amanda Ringold
Business Development Coordinator

Dustin Schmudlach
Service technician

Ed Dickinson

Pabloe Alcauter Jr
Mechanic Apprentice

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